Only after-sale tickets will be solved here.

Only after-sale questions will be solved here. If you need to send the related handwriting pictures, please follow the instructions we provide in each marketplace and send it/them there. Contact for more info.

How to track an existing ticket?

  1. Visit
  2. Check your email and find the ticket tracking ID, it's something like XXX-XXX-XXXX.
  3. Enter the ticket tracking ID and your email address to check the ticket(s).